Human Resource Management: 12th Edition

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McGraw-Hill Higher Education, 16 févr. 2012
 

Table des matières

PART
1
Chapter
2
Strategic Importance of HRM
7
HR Department Operations
17
Management
29
Internal Environmental Influences
42
Strategic Challenges Facing HRM
48
People and the HRM Diagnostic Framework
54
Potential Problems in Performance Evaluations
276
Summary
283
Notes
294
Policies
328
Issues in Compensation Administration
346
Notes
354
Employee Benefits and Services
358
Background
360

Notes
61
Legal Environment of Human Resource
64
Enforcing the Law
79
Summary
86
Notes
92
Global Human Resource
95
Compensating the Expatriate Manager
109
Summary
115
PART
127
Human Resource Information Systems
139
Application Case 51
145
Job Analysis and Design
150
6
152
Methods of Data Collection
156
Job Descriptions and Specifications
165
Summary
176
Recruitment
186
Selecting Effective Employees
217
The Selection Process
225
Selection of Managers
240
Notes
248
PART TH
253
Format of Evaluation
260
Voluntary Benefits
366
Employee Services
376
Key Terms
382
PART FOUR
389
Training and Development
409
Notes
428
The Concept of Career
434
A Commitment
442
Career Planning and Pathing
449
Summary
459
PART FIVE
467
Union Security
477
Managing Employee Discipline
502
The Discipline Process
512
Legal Challenges to Discipline and Termination
517
Promoting Safety and Health
528
Causes of WorkRelated Accidents and Illnesses
532
Application Case 171
552
APPENDIXES
557
Career Planning
571
GLOSSARY
581
PHOTO CREDITS
591
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