Human Resource Management: 12th EditionMcGraw-Hill Higher Education, 16 févr. 2012 |
Table des matières
1 | |
2 | |
7 | |
17 | |
29 | |
Internal Environmental Influences | 42 |
Strategic Challenges Facing HRM | 48 |
People and the HRM Diagnostic Framework | 54 |
Potential Problems in Performance Evaluations | 276 |
Summary | 283 |
Notes | 294 |
Policies | 328 |
Issues in Compensation Administration | 346 |
Notes | 354 |
Employee Benefits and Services | 358 |
Background | 360 |
Notes | 61 |
Legal Environment of Human Resource | 64 |
Enforcing the Law | 79 |
Summary | 86 |
Notes | 92 |
Global Human Resource | 95 |
Compensating the Expatriate Manager | 109 |
Summary | 115 |
PART | 127 |
Human Resource Information Systems | 139 |
Application Case 51 | 145 |
Job Analysis and Design | 150 |
6 | 152 |
Methods of Data Collection | 156 |
Job Descriptions and Specifications | 165 |
Summary | 176 |
Recruitment | 186 |
Selecting Effective Employees | 217 |
The Selection Process | 225 |
Selection of Managers | 240 |
Notes | 248 |
PART TH | 253 |
Format of Evaluation | 260 |
Voluntary Benefits | 366 |
Employee Services | 376 |
Key Terms | 382 |
PART FOUR | 389 |
Training and Development | 409 |
Notes | 428 |
The Concept of Career | 434 |
A Commitment | 442 |
Career Planning and Pathing | 449 |
Summary | 459 |
PART FIVE | 467 |
Union Security | 477 |
Managing Employee Discipline | 502 |
The Discipline Process | 512 |
Legal Challenges to Discipline and Termination | 517 |
Promoting Safety and Health | 528 |
Causes of WorkRelated Accidents and Illnesses | 532 |
Application Case 171 | 552 |
APPENDIXES | 557 |
Career Planning | 571 |
GLOSSARY | 581 |
PHOTO CREDITS | 591 |
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Expressions et termes fréquents
affirmative action African Americans American applicants ARDM behavior benefits Burr Ridge BusinessWeek career chapter company’s compensation competencies competitive conflict corporate costs culture decisions disability discrimination diversity e-recruiting EEOC effective employee’s employees employment environment example executive Exhibit expatriate factors federal firm firm’s global goals harassment hiring Hispanic HR Journal HR Magazine HR managers HRM activities HRM function HRM programs Human Resource Management implemented important increase individual influence interview job analysis labor major managerial maquiladoras ment motivation National operating managers organization organization’s organizational OSHA percent performance appraisal performance evaluation person personnel policies position problems productivity professional recruiting requires responsible Review role safety salary selection sexual harassment skills strategic supervisor telecommuting tests tion union United wage Wall Street Journal women work—life workers workforce workplace