The People Management Formula: Six Indispensable Human Relations Practices Used by Bosses Everyone Admires Most

Couverture
iUniverse, 2002 - 204 pages
What do individuals admire most about bosses for whom they love to work? Research shows that it is their people skills that make the difference. Learn a proven, results-oriented "People Management Formula" that prominent management coaches use to build these people-oriented leadership skills. Then practice these skills using sensible training techniques that make the authors' model come to life in the workplace. The People Management Formula -- your recipe for leadership success!

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Table des matières

The Real People Strategy
1
The Concept ofPeople Management Skills
8
Warning Signs of People Management Problems
13
Introducing Our S O L I D PyramidModel
21
How To Use The S O L I D Pyramid Model To Build People Management Competencies
26
The Six Essential S O L I D People Management Practices
29
Practicing Empathy
31
Expanding SelfAwareness
47
Maintaining Proper BoundariesSetting Appropriate Limits
71
Criticizing Artfully
89
Flexing To Different People Styles
106
Coaching Yourself in SOLID People Management Competencies
125
Practicing Empathy
129
Expanding SelfAwareness
136
Maintaining Proper Boundaries Setting Appropriate Limits
146
Flexing To Different People Styles
155

Following Golden RulePrinciples
65

Expressions et termes fréquents

Informations bibliographiques